Last updated: 17/05/2025

Shipping Destinations

We currently ship worldwide to all countries listed at checkout.
If your country does not appear during checkout, please contact us at info@recordtown.co to confirm availability.

Processing Time

All artwork is made to order.

• Production time ranges between 1 to 10 business days, depending on the complexity of the design.

• Standard orders typically take 1–2 business days.

• Custom and layered pieces may take up to 7–10 business days.

You will receive:

• An order confirmation email after your purchase

• A tracking number once your order has shipped

Shipping Rates & Delivery Estimates

International Shipping

• Delivery within 9 to 10 business days

• Delivery to anyone at the destination address

• Signature is required upon delivery

• Shipping fees are calculated at checkout based on destination and weight

• We do not offer free international shipping at this time

Lebanon (Local Orders)

• Free delivery across all of Lebanon

• Delivery within 1 to 3 business days

Tracking Your Order

Once your order has been shipped, you will receive a tracking number by email.
You can track your shipment through our website or directly via Liban Post’s tracking system.

Customs, Duties & Taxes (International Orders)

• International orders may be subject to customs duties, taxes, or import fees based on your country’s regulations.

• These charges are not included in our prices and must be paid by the recipient.

• Customs clearance delays may occur and are beyond our control.

Lost or Delayed Shipments

• If your package is delayed beyond the estimated timeframe, please check with the shipping carrier first.

• If your package is lost or not delivered, contact us at info@recordtown.co with your order number. We will assist in filing a claim with the carrier.

Returns & Exchanges

Please refer to our [Return Policy] for information regarding returns, exchanges, and damaged items.