Last updated: 17/05/2025
Shipping Destinations
We currently ship worldwide to all countries listed at checkout.
If your country does not appear during checkout, please contact us at info@recordtown.co to confirm availability.
Processing Time
All artwork is made to order.
Production time ranges between 1 to 10 business days, depending on the complexity of the design.
Standard orders typically take 1–2 business days.
Custom and layered pieces may take up to 7–10 business days.
You will receive:
An order confirmation email after your purchase
A tracking number once your order has shipped
Shipping Rates & Delivery Estimates
International Shipping
Delivery within 9 to 10 business days
Delivery to anyone at the destination address
Signature is required upon delivery
Shipping fees are calculated at checkout based on destination and weight
We do not offer free international shipping at this time
Lebanon (Local Orders)
Free delivery across all of Lebanon
Delivery within 1 to 3 business days
Tracking Your Order
Once your order has been shipped, you will receive a tracking number by email.
You can track your shipment through our website or directly via Liban Post’s tracking system.
Customs, Duties & Taxes (International Orders)
International orders may be subject to customs duties, taxes, or import fees based on your country’s regulations.
These charges are not included in our prices and must be paid by the recipient.
Customs clearance delays may occur and are beyond our control.
Lost or Delayed Shipments
If your package is delayed beyond the estimated timeframe, please check with the shipping carrier first.
If your package is lost or not delivered, contact us at info@recordtown.co with your order number. We will assist in filing a claim with the carrier.
Returns & Exchanges
Please refer to our [Return Policy] for information regarding returns, exchanges, and damaged items.
