Privacy Policy

Last updated: 20/03/2025

Welcome to Record Town (“we,” “us,” or “our”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website recordtown.co (the “Site”) or interact with our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you make a purchase or interact with our Site, we may collect:

Name
Email address
Billing and shipping address
Phone number
Payment information (processed securely by third-party payment processors)
Order details

b. Automatically Collected Information

When you visit our Site, we may collect certain information automatically, including:

IP address
Browser type
Device type
Pages visited and time spent on the Site
Cookies and tracking technologies (see Section 6)

c. Information from Third Parties

We may receive information from third-party services, such as payment processors and shipping providers, to complete your transactions.

2. How We Use Your Information

We use the collected information to:

Process and fulfill orders
Improve our website and services
Communicate with you regarding orders, promotions, and support inquiries
Personalize your shopping experience
Detect and prevent fraud and security threats
Comply with legal requirements

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it in the following cases:

Service Providers: We share necessary information with third-party providers (such as payment processors, shipping carriers, and analytics tools) to fulfill our services.
Legal Compliance: We may disclose information if required by law, legal process, or to protect our rights and customers.

4. Your Rights & Choices

Depending on your location, you may have the right to:

Access, update, or delete your personal information
Opt out of marketing communications (unsubscribe via email)
Request a copy of the personal data we hold about you
Withdraw consent for data collection (where applicable)

To exercise your rights, contact us at info@recordtown.co.

5. Data Retention & Security

We retain personal data as long as necessary to fulfill our services or comply with legal obligations. We implement security measures to protect your information, but no method is 100% secure.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 Email: info@recordtown.co
📍 Address: Beirut – Lebanon